For Referring Partners
MercyOne home care and hospice agencies partner with physicians, case managers and other clinical professionals to extend care into the home. Our skilled nurses and therapists provide enhanced care coordination, which improves your patients' care plan compliance.
We want to ensure that our referral process is simple and that our mutual patients transition safely onto service. Please follow the new patient referral instructions below for your local MercyOne agency. Please download and complete the express referral form below for your local MercyOne agency. Contact us with any questions. A referral can be made 24/7.
Submit A Referral
We want to ensure that our referral process is simple and that our mutual patients transition safely onto service. There are two ways to submit a referral to us:
1. EpicCare Link
A secure, web-based platform that enables healthcare providers to access patient records, communicate with specialists, and collaborate on care from anywhere, improving efficiency and care coordination.
Or
2. Fax
We want to ensure that our referral process is simple and that our mutual patients transition safely onto service.
Please download and complete our express referral fax form and fax to the number in the referral form.
Questions
Please call our office with any questions. Call Us
MercyOne Des Moines Home Care & Hospice
Serving Central Iowa
Download Referral Form
Referral Fax Number: 515-643-0975
MercyOne Dubuque Home Health
Serving Dubuque and surrounding communities
Download Referral Form
Referral Fax Number: 319-774-1019
MercyOne Genesis Visiting Nurses Association (Home Health)
Serving the Quad Cities area, Iowa and Illinois
Call us at 1-563-421-4663
MercyOne Genesis Hospice Care
Serving 11 counties in Eastern Iowa and Western Illinois
Call us at 1-563-421-5400 (844-5-CARING)
MercyOne North Iowa Home Health
Serving Northern Iowa
Call us at 1-641-428-6444
Referral Fax Number: 641-428-6465
MercyOne North Iowa Hospice
Serving Northern Iowa
Call us at 1-641-428-5555
MercyOne Siouxland Home Care
Serving the greater Sioux City region of Iowa and portions of Nebraska and South Dakota
Download Referral Form
Referral Fax Number: 866-260-9427
MercyOne Waterloo Home Care
Serving Waterloo, Iowa and the Cedar Valley region in Northeast Iowa
Call us at 1-319-272-5050
Referral Fax Number: 319-272-5093
Our Services
Home Care
A hospital stay is not required to qualify for services. We partner with hospitals, community physician offices and skilled nursing facilities across the continuum of care. Our skilled home care services are proven to:
- Reduce readmissions to the hospital.
- Reduce length of stay.
- Reduce cost.
Hospice
Through individualized care strategies, our aim is to alleviate discomfort, address symptoms effectively and offer spiritual and emotional solace. Our hospice offerings enable patients to cherish their remaining time by sharing meaningful moments with those dear to them.
Palliative Care
Those confronting serious illness benefit from palliative care, which enhances their quality of life through holistic, whole-person support. These services prioritize physical and emotional well-being throughout the course of illness and can be integrated with curative treatments, distinguishing them from hospice care, which is reserved for end-of-life care.
Care Eligibility
Home Care Eligibility | Understanding Homebound Status
Are you interested in understanding the criteria for homebound status and home-care eligibility?
Hospice Eligibility
Ready to understand if hospice services are right for you? Click to see the eligibility requirements.
Accreditations & Achievements
We consistently exceed state and national averages for quality of care and patient satisfaction.