Testimonials


We value every word of feedback


Every day, we receive heartfelt messages from patients and their families about the care and compassion they experience with us. These stories inspire us and guide our mission to provide exceptional home care and hospice services.

Read our recent reviews Google Reviews

 

A few recent testimonials are highlighted below

 

Home Health


The definition of angel


"Our nurse has been visiting with my dad (almost 89 years old) and filling his medications for quite a while. When you look up the word angel in the dictionary, there is a good chance you will see her picture next to the definition. She goes above and beyond her role. She always keeps in contact with me to let me know about his health and mental state. She has and continues to work with us to make sure he is taken care of beyond her time with him. It is obvious she genuinely cares about him and his well-being."

The best home care I've known


"Home Health Care is a wonderful program that offers kind, compassionate and caring nurses. Their support system they offer is by far the best I’ve ever been involved in. I highly recommend their services."

 

Hospice Care


Support during difficult times


"At such a difficult time MercyOne Hospice was so easy to work with. This was never a situation I felt I could handle or be part of. I was not prepared for anything and the staff there made such a huge difference with all of us. I found them all very caring, helpful and understanding. They did an excellent job. We worked with them with both of my parents."

Graceful, compassionate hospice care


"I can't say enough good things about this hospice facility. During one of the most difficult times in our lives, the entire team showed such grace, compassion and professionalism. In particular, they stood out as an incredible source of emotional support."  

Peaceful, family-like care experience


"From the moment we arrived, they were attentive, kind and deeply compassionate—guiding us through every step with patience and care. My mother's passing was peaceful and I truly believe that was in large part due to the comfort this team provided. The staff treated her like family and they never made us feel like we were alone."

Iowa’s trusted hospice team


"MercyOne Des Moines Hospice is truly the best hospice service in Iowa. Their team is compassionate, caring, and incredibly resourceful—providing unwavering support to both patients and their families."

Experienced, dedicated care team


"From leadership to field staff, you can feel the depth of experience and dedication they bring to every interaction. Their commitment to excellence is reflected in their quality measures and the trust they build with families during such a sensitive time."

Seamless, compassionate care journey


"What sets MercyOne apart is their seamless coordination with the hospital, home health and palliative care programs. They guide you through each phase of the journey with clarity and empathy, ensuring that every step is taken at the right time for your loved one's needs."

Guidance through every emotion


"The hospice team's longevity and strong communication make a significant difference in the quality of care. I wholeheartedly recommend MercyOne Des Moines Hospice to anyone seeking compassionate, knowledgeable and supportive care. They not only help you understand the process but also walk with you through the emotions, offering comfort and guidance every step of the way."